What our Customers say...

Water Damage Testimonials

On time, courteous, did a great job cleaning up, called ahead to let us know what to expect, worked around our schedule, minimally invasive. Thank you for making our flooding issue less traumatic. Would definitely recommend SERVPRO and would use them again.

Terron did an outstanding job.

They were fast, nice, and professional. Robert was great. 

Wonderful service and expert information. We felt educated and empowered to make the best decision for our home. Very courteous and respectful of our residence. 

We were very proud to have SERVPRO come out and handle the situation. They had wonderful professionalism and was ready for what the water damage threw at them. 

SERVPRO was amazing and was quick to this handled for me. 

Excellent service

Robert and his team were very friendly and helpful during such a terrible event in my life. 

The crew was awesome and very understanding.  I appreciate their help and would recommend them to anyone who has a flood.

Dane was very professional and knowledgeable. He went over and above working with me. I understood the timeline. He even provided everything I needed and explained the issues with my home. The whole team was great!

All of the guys are amazing, as well as very honest, and friendly.

Everything was fantastic. From original contact to scheduling to the services performed. Thank you!

They were prompt and explained every step they took. We were confident that we were well taken care of!

I recently had some water damaged drywall replaced on my dining room ceiling/wall and the team at SERVPRO Elk Grove was amazing! They were efficient, respectful and friendly throughout the process. Jon gave me a reasonable written estimate within a few days of calling. Rigo and Umberto did fantastic work. The hand texturing on the replaced section matches the rest of the room perfectly. They even paint matched the ceiling and wall colors exactly, you cannot tell at all where the work was done. Thank you so much!

These guys are great. We had water damage twice in a period of 2 months. Two different areas of the house. We didn't hesitate to contact SERVPRO the 2nd time. They were quick to respond communicative, respectful, considerate and easy to work with. The first time we had James, Robert and 2 others that I didn't get their names. The 2nd time we had Bobby, Tucker, Dan and crew. We like supporting local businesses.
Tucker helped my husband move the armoire in the garage as I was selling it. Thanks Tucker. That was a big help. This short lady didn't have to do it.

Thank you all so very much for all the work you put into my home. I feel that every person that came into my home put in the extra effort to make things better. It was like they were working on their own home.

Every person if on the phone or in person took that extra time to make sure I understood everything, even my stupid questions were answered. I am going to miss you all.

Thank you!

This is a really great business! They work hard, they're honest and they do great work. I highly recommend them to anyone dealing with water damage in their home. 

I was very impressed with their professionalism. They came to my emergency so quickly and knew exactly what they were doing. I'm so grateful for their assistance. 

SERVPRO did a wonderful job! They responded quickly and were incredibly thorough. The entire crew who worked on my home were hardworking and very professional. Highly recommend. 

The technicians were very courteous and professional. I’m satisfied with the services rendered. If you're dealing with a home emergency then definitely give them a call. 

I'm very impressed with their professionalism and the quality of work. Everything was taken care of as quickly as possible and I really appreciate that! 

Everything was wonderful. Your crew was very polite, courteous and respectful to us. The service was speedy and excellent. 

They are extremely professional and hardworking. All 10's! 

Wonderful company! They did a great job! Would highly recommend them for anyone's home needs. Several rooms in my home were affected by a leaking pipe and SERVPRO did a fantastic job cleaning everything up and making sure my home was dry. 

Very impressed with the work that was done in my home! They worked diligently and were obviously quite experienced. My water damage was so stressful it was nice to just have experts who know what they're doing come in and fix it. Would highly recommend using this company. 

Courteous and professional technicians. Really appreciate their hard work. They handled things very quickly and I am satisfied  with the work they completed.

Very professional and thorough company. They did a great job and took care of everything quickly. 

What a wonderful company! They were so helpful and kind! Dealing with water damage is already quite stressful and SERVPRO was there to help. Highly recommend this company

Very happy with their work! They finished the job very quickly and did a great job. They were even able to do the repairs which was great! I highly recommend this company. 

Excellent, hardworking, and extremely professional group of people worked on my home. They provided great service. 

Job process has been going great! Everything was handled professionally. We're so grateful for their assistance. 

Great service! Really friendly team! Their service was prompt and they were incredibly professional. 

They provide really excellent customer service! I've never had to use this type of service before and they really held my hand through the entire process. 

I highly recommend this SERVPRO! They did a great job and they were consummate professionals 

Impressive group of professionals. I would definitely recommend them to anyone dealing with water issues in their home. 

Can't thank SERVPRO enough for the work they've done in my home! They did a great job and my home looks even better than it did before! 

Everyone was so courteous and accommodating after I had a broken pipe. They came quickly and I am so grateful for their assistance. 

Very happy with the service they provided. They worked quickly and efficiently. 

Can't recommend this company more! Very professional and I was thoroughly impressed with their work. 

Wonderful business. Helped during a very stressful time and was able to complete my water repairs very quickly. 

SERVPRO did a great job! I really didn't know what to expect when I called them but they really walked me through the entire process and I felt really taken care of. Very professional group and it was obvious how knowledgeable they were. 

Had water damage in my master bathroom. SERVPRO came quickly after my call and started work. The crew did a great job and I'm really thankful for what they did. 

Really hardworking and professional crew. They were also extremely timely which I appreciated. 

Everything was handled professionally and we really felt at ease with the crew. 

The level of professionalism blew me away. If you're looking for good service, this is it!

SERVPRO did a great job! They worked quickly and came to my water emergency in under an hour. Really appreciate what they did.

SERVPRO did a great job! So impressed with their work. 

I was very impressed by their professionalism. 

Dane and his crew did a great job with my water damage. They worked quickly and answered all my questions. 

Hard working technicians and very nice office staff. I had an issue getting in touch with my insurance and SERVPRO was incredibly diligent. 

Was able to handle my emergency quickly and when I had a few questions I was able to speak with the owner directly. Very surprised at how helpful they were.

Really wonderful and honest business. Couldn't be happier with their work. Not only did they fix my water issue but they repaired the damage.

Exceptional service!

Very friendly team! Great service!

I had to get my whole kitchen renovated because of a leaking water supply line behind my dishwasher. SERVPRO came to help. They were wonderful and walked me through the entire process. 

My entire bathroom was flooded and SERVPRO was there to help. They were quick and so helpful. 

I don't know what I would have done without Dan and his fantastic team.  They were really good to work with.

The people were very polite and knowledgeable.  I would recommend them.

Great team working for this SERVPRO. They got to my water loss within an hour. Worked quickly and got the work done within a week. They also did the repairs. Very impressed and if anything else happens I'll know who to call.

I had a pipe leak in my bathroom unbeknownst to me. SERVPRO was able to quickly and efficiently do the work, and worked well with my insurance.

I called SERVPRO in a panic and they were so helpful. They dried up all the water in my bathroom and got all the work done in under a week. Can't thank them enough for what they did. 

Was completely satisfied with Jose, Sean, and their team. They did a great job! 

Sean is knowledgeable and efficient. He addressed our needs very professionally. 

I was so impressed at how quickly they came to our home!

They were all fast, helpful, courteous, friendly, and very professional. Would definitely use this company again. 

James and Jose were great! Thank you for respecting my home! 

Very polite and professional.  They are well trained.

The guys were on top of the job and knew how to handle each situation.

Your team is full of good people.  They really know their services and are well trained.

Very pleased with them.  They were very prompt, very polite and explained it well.

Your team did great work!

They (our SERVPRO professionals) were awesome! (smiley face)

Jose (SERVPRO professional) was great to work with. The whole process couldn't have gone any smoother.

I wanted to thank you for all your help in getting the job done so efficiently.I really appreciate your help.  It made everything less stressful.

The guys were great, always on-time and kept my house clean.  I would recommend them to anyone.

Very courteous and polite.  Thank you for a good job!

Good job guys!  Thank you for your expertise and professionalism!

SERVPRO was very helpful, informative and very courteous.

They were good helpers.  I appreciate them very much.  Even my dog liked them!

My house was a disaster and the guys were calm and professional.  I would refer your business to anyone I know that needs your services.

The guys were great!  I am very impressed.

Jon and Joe and all the rest of the crew did an outstanding job.  We are impressed with their skills.  They all have displayed a high degree of professionalism.

The SERVPRO team arrived within an hour of our call to our insurance group. They proceeded to  being very supportive and comforting about our first homeowners claim ever.  They are very knowledgeable and professional on every level of the process. I would highly recommend Dan and his team. We had a leak in the kitchen which turned into a complete remodel, and the SERVPRO group was integral in making it happen.

I had a bathroom flooded on the busiest day of the year. I called SERVPRO and Matt B was out within one hour. I didn't have to do anything but turn off the water valve. The crew was awesome. Matt B went over and beyond to make things as easy as possible for me. I would recommend the company in a heart beat BUT make sure you ask for Matt B.

"Jose and the team are awesome!" 

"Jose and his crew were excellent!" 

"Very polite and nice crew.  No problems." 

"Jose, Matt and Brett provided outstanding service!  I especially appreciated Matt's prompt, clear and informative communication.  The professionalism and expertise of the team exceeded my expectations!  Thank you!"