What our Customers say...

Testimonials

I've worked with SERVPRO in two states, and both times the staff was professional, quick and thorough. Very good to work with.

I recently had some water damaged drywall replaced on my dining room ceiling/wall and the team at SERVPRO Elk Grove was amazing! They were efficient, respectful and friendly throughout the process. Jon gave me a reasonable written estimate within a few days of calling. Rigo and Umberto did fantastic work. The hand texturing on the replaced section matches the rest of the room perfectly. They even paint matched the ceiling and wall colors exactly, you cannot tell at all where the work was done. Thank you so much!

These guys are great. We had water damage twice in a period of 2 months. Two different areas of the house. We didn't hesitate to contact SERVPRO the 2nd time. They were quick to respond communicative, respectful, considerate and easy to work with. The first time we had James, Robert and 2 others that I didn't get their names. The 2nd time we had Bobby, Tucker, Dan and crew. We like supporting local businesses.
Tucker helped my husband move the armoire in the garage as I was selling it. Thanks Tucker. That was a big help. This short lady didn't have to do it.

All staff was wonderful! Have already recommended to others.

From the call to SERVPRO to the completion of the job, the incident was handled with the best care! Becca was so professional and helpful.  If we need help in the future I will call her back immediately.

Thank you all so very much for all the work you put into my home. I feel that every person that came into my home put in the extra effort to make things better. It was like they were working on their own home.

Every person if on the phone or in person took that extra time to make sure I understood everything, even my stupid questions were answered. I am going to miss you all.

Thank you!

The guys and girls were awesome!  Thank you, thank you, thank you!

This is a really great business! They work hard, they're honest and they do great work. I highly recommend them to anyone dealing with water damage in their home. 

The crews and office staff did a wonderful job! The level of professionalism that they have is unparalleled. They answered all of my questions and walked me through the entire process. Everything was taken care of quickly. I highly recommend them. 

I was very impressed with their professionalism. They came to my emergency so quickly and knew exactly what they were doing. I'm so grateful for their assistance. 

SERVPRO did a wonderful job! They responded quickly and were incredibly thorough. The entire crew who worked on my home were hardworking and very professional. Highly recommend. 

The technicians were very courteous and professional. I’m satisfied with the services rendered. If you're dealing with a home emergency then definitely give them a call. 

I'm very impressed with their professionalism and the quality of work. Everything was taken care of as quickly as possible and I really appreciate that! 

Everything was wonderful. Your crew was very polite, courteous and respectful to us. The service was speedy and excellent. 

They are extremely professional and hardworking. All 10's! 

SERVPRO did a great job! I couldn't be happier with their work drying out my store as well as doing the repairs. Great company. 

Wonderful company! They did a great job! Would highly recommend them for anyone's home needs. Several rooms in my home were affected by a leaking pipe and SERVPRO did a fantastic job cleaning everything up and making sure my home was dry. 

Very impressed with the work that was done in my home! They worked diligently and were obviously quite experienced. My water damage was so stressful it was nice to just have experts who know what they're doing come in and fix it. Would highly recommend using this company. 

Wonderful business who does great quality work. I highly recommend them. I had three rooms that had water damage and after the initial technician and repairs crew came it looks even better than it did before! 

I would certainly use their services again. They were incredibly hard working and professional. They did a great job! 

They were able to come to my emergency situation so quickly! Everyone was so courteous and kind. The level of professionalism was unreal. I highly recommend them. 

I would certainly use their services again. They made a stressful situation much better. 

They do great work! Everything has been handled professionally and quickly. They really went above and beyond. 

Courteous and professional technicians. Really appreciate their hard work. They handled things very quickly and I am satisfied  with the work they completed.

SERVPRO did a great job at my small business! I appreciate their professionalism and how quickly they were able to resolve my issue. When you have a business and an emergency happens the first thing you're worried about is getting back to business as soon as possible. SERVPRO was able to make that happen. 

I found water damage in my home after Christmas vacation and didn't know what to do. My insurance company connected me with SERVPRO and I am so glad that they did. They came out within an hour and immediately got to work. Couldn't be happier with the job they've done. 

What a wonderful company. They work efficiently and make sure that the job is done correctly. Everyone from the technicians to the office staff did a great job throughout this process. 

I would highly recommend this SERVPRO franchise to anyone who asks. They did fantastic work, they are reliable and honest. It's really important to find a trustworthy company to do business with when it comes to home repairs and they are easily one of the most trustworthy companies I've worked with. 

They were very respectful of my home. I really appreciate how kind and courteous they were. 

Very professional and thorough company. They did a great job and took care of everything quickly. 

What a wonderful company! They were so helpful and kind! Dealing with water damage is already quite stressful and SERVPRO was there to help. Highly recommend this company

Very happy with their work! They finished the job very quickly and did a great job. They were even able to do the repairs which was great! I highly recommend this company. 

Excellent, hardworking, and extremely professional group of people worked on my home. They provided great service. 

Excellent service and the staff did a great job! Everyone was professional and caring from start to finish. 

Job process has been going great! Everything was handled professionally. We're so grateful for their assistance. 

Great service! Really friendly team! Their service was prompt and they were incredibly professional. 

This business is very professional and the technicians who worked in my home were so respectful and kind. I'm very grateful for their assistance. 

Very friendly crew and the office staff were so incredibly helpful! 

Amazing service!! Really appreciate the effort of the technicians who came to my home. Would recommend this company to anyone who asks. 

They provide really excellent customer service! I've never had to use this type of service before and they really held my hand through the entire process. 

I highly recommend this SERVPRO! They did a great job and they were consummate professionals 

Excellent work all around! I'm so grateful for their assistance. If you're looking for good service, this is it! 

The crew and the staff were wonderful. I appreciate their prompt service and excellent professionalism. 

Impressive group of professionals. I would definitely recommend them to anyone dealing with water issues in their home. 

They come to clean my carpet every month and I am always happy! Their prices are reasonable and the technicians are very kind and professional 

Incredibly impressed by their professionalism. Great service and wonderful follow up. 

Wonderful technicians, wonderful service. Couldn't be happier with the work that they provided. They took a really terrible situation and made it better. 

Can't thank SERVPRO enough for the work they've done in my home! They did a great job and my home looks even better than it did before! 

They were extremely professional, thorough, competent and courteous. Thank you for your timely and excellent work! 

SERVPRO did a great job cleaning my home. It was filled with smoke and soot but after a week SERVPRO had it back to like new condition. 

Incredibly impressed with SERVPRO! They did such a wonderful job and made my home as good as new. They did the demolition and then was able to start repairs soon after. 

Very thankful that I had SERVPRO to help with my storm damage. The technicians were so helpful and worked extremely hard. The office staff answered all my questions. I would highly recommend their services. 

SERVPRO did a really great job! Couldn't ask for a better team of people to work in my home. They were incredibly professional and hard working. 

Everyone was so courteous and accommodating after I had a broken pipe. They came quickly and I am so grateful for their assistance. 

Very professional and caring technicians. They made a terrible situation better. 

They really went above and beyond for me! Truly exceptional service. 

Your team really came through! Excellent response from the whole team! The office staff was so helpful and kept me informed. 

Everyone was so caring and so professional. The technicians are extremely competent and communicated with me throughout the whole process. 

Everything was handled so well! They're a great group! Very happy with their service. 

Wonderful service! Very impressed by the level of attention they paid to my home project. They communicated with me throughout the entire process. The office staff was a delight. 

Very happy with the service they provided. They worked quickly and efficiently. 

Can't recommend this company more! Very professional and I was thoroughly impressed with their work. 

Wonderful business. Helped during a very stressful time and was able to complete my water repairs very quickly. 

SERVPRO did a great job! I really didn't know what to expect when I called them but they really walked me through the entire process and I felt really taken care of. Very professional group and it was obvious how knowledgeable they were. 

Had water damage in my master bathroom. SERVPRO came quickly after my call and started work. The crew did a great job and I'm really thankful for what they did. 

Great customer service and they did great work! Couldn't ask for more from them. Really stressful situation and they made it better. 

Really hardworking and professional crew. They were also extremely timely which I appreciated. 

Everything was handled professionally and we really felt at ease with the crew. 

The level of professionalism blew me away. If you're looking for good service, this is it!

When my store had fire damage SERVPRO came out and helped. They brought a large group of technicians and were able to clean all the soot and smoke. 

SERVPRO did a great job! They worked quickly and came to my water emergency in under an hour. Really appreciate what they did.

SERVPRO did a great job! So impressed with their work. 

Wonderful crew! Worked quickly and efficiently. Couldn't be happier with their service. 

Everything was handled very professionally and we felt at ease and comfortable with the crew. 

I was very impressed by their professionalism. 

Thank you for your timely and excellent work!

Dane and his crew did a great job with my water damage. They worked quickly and answered all my questions. 

SERVPRO came over to do a carpet cleaning for me. They did a great job!

Hard working technicians and very nice office staff. I had an issue getting in touch with my insurance and SERVPRO was incredibly diligent. 

Was able to handle my emergency quickly and when I had a few questions I was able to speak with the owner directly. Very surprised at how helpful they were.

Rebeccah and her team were so helpful! Really made a stressful situation better. Walked me through the whole process. 

Really wonderful and honest business. Couldn't be happier with their work. Not only did they fix my water issue but they repaired the damage.

Your crew was very friendly, helpful, and trustworthy! 

They are a great group of people! All 10s! 

Exceptional service!

Your team really came through! Thank you!

Everyone was professional/caring from start to finish

I would certainly use their services again. 

Extremely professional, thorough, competent, and courteous. 

Very friendly team! Great service!

Great team! Worked quickly and got the job done right.

SERVPRO was quick and efficient. Tabitha and her team were so helpful and walked me through the whole process. 

The crew was very friendly and professional.

Very impressed by their professionalism

I had to get my whole kitchen renovated because of a leaking water supply line behind my dishwasher. SERVPRO came to help. They were wonderful and walked me through the entire process. 

My home had fire damage and we called SERVPRO to come out. We used them before for a water issue. They were great! If I ever have another home issue I'll definitely call them. 

SERVPRO came to my rental home to get rid of the lingering smoke smell from a previous tenant. I worked with Tabitha and she and her team did a great job.

Great company! Always honest and reliable. 

My entire bathroom was flooded and SERVPRO was there to help. They were quick and so helpful. 

I don't know what I would have done without Dan and his fantastic team.  They were really good to work with.

They were fantastic and very helpful.  Each day they told me what was accomplished and what the goal was for tomorrow.

The people were very polite and knowledgeable.  I would recommend them.

Great team working for this SERVPRO. They got to my water loss within an hour. Worked quickly and got the work done within a week. They also did the repairs. Very impressed and if anything else happens I'll know who to call.

After dealing with heavy rains I got water damage from a leak in my roof. SERVPRO handled my water loss professionally and promptly. 

I had a pipe leak in my bathroom unbeknownst to me. SERVPRO was able to quickly and efficiently do the work, and worked well with my insurance.

Quick, Professional, and Knowledgeable. Very impressed with their work. 

I called SERVPRO in a panic and they were so helpful. They dried up all the water in my bathroom and got all the work done in under a week. Can't thank them enough for what they did. 

Tabitha and her team did a great job. They worked quickly and efficiently. 

Hired them for carpet cleaning. They were very thorough and I will be hiring them again the next time I need my carpet cleaned. 

Was completely satisfied with Jose, Sean, and their team. They did a great job! 

Sean is knowledgeable and efficient. He addressed our needs very professionally. 

I was so impressed at how quickly they came to our home!

They were all fast, helpful, courteous, friendly, and very professional. Would definitely use this company again. 

James and Jose were great! Thank you for respecting my home! 

Very respectful of my property. Kept me informed of when coming and going.

Very polite and professional.  They are well trained.

The team was great!  They are very helpful and friendly.  Thanks!

The guys were on top of the job and knew how to handle each situation.

The team from SERVPRO was really good.  They listened to all my concerns and kept me informed about the progress.

Your team is full of good people.  They really know their services and are well trained.

The team was very good and professional.  I appreciate their sincere employees.

Tip top service!  I hope I never need to call again, but if I do I will not hesitate to call SERVPRO!!!

They were wonderful people to work with in my home.  Thank you for being professional.

Very good team of people.  They were on-time, professional and explained each step.

They were amazing!!!  Tabitha and here crew were sooo kind and helpful.  Thank you, thank you, thank you!!!

Your company is very well training and capable of handling these difficult situations for our facility.  Our staff was able to get up and running very quickly.  Thank you!!!

They very good and helpful.  I was very worried about my home.  The SERVPRO people were really good.

Very pleased with them.  They were very prompt, very polite and explained it well.

Dane was a pleasure to work with. Very professional & hardworking.

They were really good and took their time explaining things to us.

This team was great!  I can't thank them enough.  They can give my phone number as a reference.

Your team did great work!

They (our SERVPRO professionals) were awesome! (smiley face)

Thank you Jose, Beth and the whole SERVPRO team! I am very happy with the services we received and will call you again if we need anything in the future.

Jose (SERVPRO professional) was great to work with. The whole process couldn't have gone any smoother.

I wanted to thank you for all your help in getting the job done so efficiently.I really appreciate your help.  It made everything less stressful.

They were courteous and always kept in touch!

The entire team was very professional.  From the office staff on the phone to the crew and  supervisor on the job.  They all knew their jobs very well.

I can't believe how hard the crew worked.  They cleaned smoke from my entire house in 5 days!  Unbelievable!!!

The guys were great, always on-time and kept my house clean.  I would recommend them to anyone.

I was very impressed with the entire team.... office staff, management, crews on-site and work quality.  They understood our needs in a delicate situation and allowed us to keep working.  We appreciate how smooth your team operates!

Very courteous and polite.  Thank you for a good job!

The team did really good work at our home.  They were on-site and respectful.  Good job ladies!

Good job guys!  Thank you for your expertise and professionalism!

I am so satisfied with what the team accomplished, in a short period of time.  My insurance told me to call them and I am very thankful.  The women SERVPRO sent out were nice, professional and fast.  They thought of everything!

SERVPRO was very helpful, informative and very courteous.

They understood loss of business and were genuinely concerned.  I would recommend your company to everyone.

They told me everything to expect from the beginning and followed through.  I am very impressed with your organization.

They came to my house in the middle of night and acted like gentlemen.  It was very stressful and they handled it well.  Thank you.

Their professionalism is hard to find, you got some good guys.  Keep it up.

The gentlemen were very polite and the manager was friendly.  I felt comfortable with them in my home.

I really appreciate all your hard work.  Thank you!

Good communication and they answered all my questions.

Good crew!  They were on time and followed through with my concerns.

Wow!  I can't believe they made it all go away.  I can't tell you how good I feel to know my family is safe.

I don't know how they did it.  The nasty smoke smell is gone.  Great job!

They were good helpers.  I appreciate them very much.  Even my dog liked them!

They really knew their stuff and looked for things I had no idea about.  THey are well trained.

I could not have imagined a car coming through our window.  It was very stressful but the team performed flawlessly.  Thank you!

Our business was dead in the water and the team opened us for business the next morning!  Great job!!!

Thank you for all you did to help me!  You guys are great.

The entire organization is top class!  Bravo.

I really appreciate how helpful everyone was, including the lady at the office when I called in a panic.  Everyone was polite and friendly.

I was very stressed and the crew was very kind.  They even gave me a bottle of water!  They truly care about their customers.

My house was a disaster and the guys were calm and professional.  I would refer your business to anyone I know that needs your services.

The crew was on time and met all of our demands.  I am impressed with their organization.

Your team was detailed and respectful.

The guys were great!  I am very impressed.

Jon and Joe and all the rest of the crew did an outstanding job.  We are impressed with their skills.  They all have displayed a high degree of professionalism.

The SERVPRO team arrived within an hour of our call to our insurance group. They proceeded to  being very supportive and comforting about our first homeowners claim ever.  They are very knowledgeable and professional on every level of the process. I would highly recommend Dan and his team. We had a leak in the kitchen which turned into a complete remodel, and the SERVPRO group was integral in making it happen.

I had a bathroom flooded on the busiest day of the year. I called SERVPRO and Matt B was out within one hour. I didn't have to do anything but turn off the water valve. The crew was awesome. Matt B went over and beyond to make things as easy as possible for me. I would recommend the company in a heart beat BUT make sure you ask for Matt B.

"Aaron went above and beyond our expectations.  At all times he was courteous, knowledgeable, prompt and a pleasure to work with.  he is a strong asset to your company and his professionalism is appreciated." 

Mr. Langford,

I would like to compliment you on having such professional and efficient employees.  Jose was one of the most dedicated employees we have seen in a long time.  He was very king, knowledgeable and reliable.  Aaron was also very efficient and well mannered.  I am not sure of the third employees name, but he was very nice too.  Jose kept us informed along the way and always left the work site in order.  You are very fortunate to have these nice men working for your company.

Catie B.

"The team was friendly and very professional." 

"The service was excellent!" 

"Jose and the team are awesome!" 

"Jose and his crew were excellent!" 

"Jon has been so awesome!!! Can not thank SERVPRO enough for all the work the crew did." 

"Very polite and nice crew.  No problems." 

"Very helpful through this difficult process.  Could not have been better.  Thank you Dan and the team!" 

"Jose, Matt and Brett provided outstanding service!  I especially appreciated Matt's prompt, clear and informative communication.  The professionalism and expertise of the team exceeded my expectations!  Thank you!" 

"Dane and Ron were fantastic!" 

"Dane was nice and helpful." 

"Dan and his team are awesome!  The gentlemen that came to my house were very patient with me and my crisis.  They made me feel comfortable while they were in my house.  I would strongly recommend them to anyone who needs help." 

"They were all amazing!  I had no idea what to expect and they were all kind, patient and helpful." 

The rain storm was very scary and SERVPRO really helped us with removing all the water damage.

These gentleman at SERVPRO are very good at what they do and I would be happy to refer them to any friends or family.

The guys that came to my house were awesome!  They really knew their stuff and helped me deal with a very situation.

I will never forget about food cooking in the Kitchen again!  If I do, I would be happy to call the crews at SERVPRO!

After almost loosing our home to a fire caused by fireworks, SERVPRO was exceptional for my wife and I.  They handled a tense situation and turned it into a positive one.

I have never been through a fire before and it was not much fun.  Your crews were amazing!  Please tell them how much we appreciate them!

They were great!  I would be happy to refer them to anyone!

We are lucky to still have our house after the fire.  You guys were very good at job and didn't treat us like just another number, thanks!

The crew was fast and knew their stuff!  Nice job!

The team was friendly on the phone, the crew did every thing was asked and they followed up after the job to make sure we were satisfied. A+

I wish I had some of these fine young men working for me!  They are well trained and have good attitudes.