Recent Posts

Fixing that shag rug

4/29/2022 (Permalink)

Cleaning a Shag Rug I love that shag rugs have a made a strong fashionable return in homes. We recently added a couple to our living room. They look great on our tile floor and warm the room.  They are a little different to care than a regular rug. I found some great tips on the Bob Vila website.  

Remember, if these tips don’t work and you need a professional, call SERVPRO of West Concord 925-681-9093.

How to clean a shag rug:


- Plain white vinegar

- Water

- White microfiber cloth

- Mop or broom

- Vacuum cleaner

- Vacuum cleaner upholstery attachment

- Dry carpet shampoo (optional)


Ideally, you’ll use this method to treat a spill before it has a chance to set in, but even if it’s dry before you get to it, there’s still hope. Combine equal parts plain white vinegar and room-temperature water, and pour directly onto the affected area. For a small stain caused by a few tablespoons of spilled liquid or food, start with ½ cup of each ingredient to form the mixture, making more if necessary.

Work the solution into the stain with a white microfiber cloth—better than a rag because it won’t stain or leave lint behind—using some elbow grease to release it from the fibers. Once you’ve eliminated the stain entirely, hang the clean shag rug in a well-ventilated area to dry completely.


Take the dry rug outside where you can shake it vigorously to release loose dirt and dust.

Next, if the shag rug is smaller than 3 or 4 feet wide, fold it in half, face-down, over a clean porch railing or the back of a chair and use a mop or broom handle (not its business end) to whack the rug from the back side to release stubborn dirt particles. Put enough muscle into it to shake spare dirt loose, but mind your aim and be careful not to damage the railing or chair in the process.


Cleaning professionals advise against vacuuming a shag rug, as suction could break the long fibers. However, it’s highly effective to turn the rug face down and vacuum its back side, keeping the pile safe while further removing deep-down dirt. This will also redistribute the tendrils from behind to fluff them up again. For an extra-deep clean, use an upholstery attachment, which offers stronger suction in a concentrated area.


If things are still looking dingy and you’re willing to take a risk, consider cleaning with dry carpet shampoo. Shake or spray a small amount onto the least-visible area of the shag rug, making sure to use a product safe for its content (some shampoos are better for wool while others suit synthetics) and following package instructions to the letter.

Carefully vacuum over the shampooed portion only; a handheld vacuum is ideal because it gives you complete control. If any pile breaks off, stop and take the shag rug to a carpet cleaning pro. If all is well, though, proceed with caution and repeat the process until your rug is as shagadelic as ever.

Preparing for water damage

4/25/2022 (Permalink)

Tips to Prepare for Water Damage

  1. Look up your insurance coverage. Most renter’s or homeowners insurance policies don’t cover flooding, or even a sewer backup. Find out what coverage you have.
  2. Keep a record of all of your belongings. Take photos and keep copies of a receipt or other documents for the more valuable items. Store a copy of these records online or at another location. If you do experience water damage, it can be easy to forget about certain items.
  3. Take steps to limit the risk of water damage within your home by checking pipes frequently and paying attention to any indicators of water damage, such as dripping sounds in the walls, dark spots on the ceiling, or significant change in your water bill.
  4. Set up your home so that it is less at risk of damage from heavy rains or flooding by ensuring that your roof is sound. Make sure there are no cracks in the foundation. Check that the landscaping around your home is sloped to direct water away from your foundation, rather than toward it.
  5. Find an expert you can count on. Water damage can be overwhelming, and you don’t want to be desperately searching for a water restoration expert at 3 AM when the pipes break. SERVPRO of Fair Oaks / Folsom is here to take care of you – call 916-525-1241.

The Biohazard information through OSHA

4/25/2022 (Permalink)

OSHA's website is full of information regarding biohazard. Here is some information on workers' rights:

Workers have a right to a safe workplace. The law requires employers to provide their employees with safe and healthful workplaces. The OSHA law also prohibits employers from retaliating against employees for exercising their rights under the law (including the right to raise a health and safety concern or report an injury). For more information see or Workers' rights under the OSH Act.

OSHA can help answer questions or concerns from employers and workers. To reach your regional or area OSHA office, go to the OSHA Offices by State webpage or call 1-800-321-OSHA (6742).

Small businesses may contact OSHA's free On-site Consultation services funded by OSHA to help determine whether there are hazards at their worksites. To contact free consultation services, go to OSHA's On-site Consultationwebpage or call 1-800-321-OSHA (6742) and press number 4.

Workers may file a complaint to have OSHA inspect their workplace if they believe that their employer is not following OSHA standards or that there are serious hazards. Workers can file a complaint with OSHA by calling 1-800-321-OSHA (6742), online via eComplaint Form, or by printing the complaint form and mailing or faxing it to the local OSHA area office. Complaints that are signed by a worker are more likely to result in an inspection.

If you think your job is unsafe or if you have questions, contact OSHA at 1-800-321-OSHA (6742). Your contact will be kept confidential. We can help. For other valuable worker protection information, such as Workers' Rights, Employer Responsibilities, and other services OSHA offers, visit OSHA's Workers' page.

For more information visit:

For Biohazard clean up in your area call SERVPRO of Fair Oaks / Folsom 916-987-0400

What to do with personal hygiene and hand washing after the emergency

4/25/2022 (Permalink)

When disaster strikes, SERVPRO of Fair Oaks and Folsom is here to help.  We also pulled together some tips courtesy of the CDC:

Good basic personal hygiene and hand washing are critical to help prevent the spread of illness and disease. Clean, safe running water is essential for proper hygiene and hand washing.

Hygiene is especially important in an emergency such as a flood, hurricane, or earthquake, but finding clean, safe running water can sometimes be difficult. The following information will help to ensure good hygiene and handwashing in the event of an emergency.

Disaster Supplies Kit (Hygiene Supplies)

Before an emergency, make sure you have created a Disaster Supplies Kit.

Keeping hands clean during an emergency helps prevent the spread of germs. If your tap water is not safe to use, wash your hands with soap and water that has been boiled or disinfected. Follow these steps to make sure you wash your hands properly:

Wet your hands with clean, running water (warm or cold) and apply soap.
Rub your hands together to make a lather and scrub them well; be sure to scrub the backs of your hands, between your fingers, and under your nails.
Continue rubbing your hands for at least 20 seconds. Need a timer? Hum the "Happy Birthday" song from beginning to end twice.
Rinse your hands well under running water.
Dry your hands using a clean towel or air dry them.
A temporary hand washing station can be created by using a large water jug that contains clean water (for example, boiled or disinfected).

Washing hands with soap and water is the best way to reduce the number of germs on them. If soap and water are not available, use an alcohol-based hand sanitizer that contains at least 60% alcohol. Alcohol-based hand sanitizers can quickly reduce the number of germs on hands in some situations, but sanitizers do not eliminate all types of germs.

Hand sanitizers are not effective when hands are visibly dirty.

When to Wash HandsPhoto of cupped hands under running water.

Wash hands with soap and clean, running water (if available):

Before, during, and after preparing food
Before eating food
After using the toilet
After changing diapers or cleaning up a child who has used the toilet
Before and after caring for someone who is sick
After blowing your nose, coughing, or sneezing
After touching an animal or animal waste
After touching garbage
Before and after treating a cut or wound
Other Hand Hygiene Resources

Food and Water Safety and Hand Hygiene Resources
Handwashing: Clean Hands Save Lives
Do not use contaminated water to wash dishes, brush your teeth, wash and prepare food, or make ice.


Bathing after a water-related emergency should only be done with clean, safe water. Listen to local authorities for further instructions. Sometimes water that is not safe to drink can be used for bathing.

Dental Hygiene

Brushing your teeth after a water-related emergency should only be done with clean, safe water. Listen to local authorities to find out if tap water is safe to use.
Visit the Safe Drinking Water for Personal Use page for more information about making your water safe for brushing your teeth.
You may visit CDC's Oral Health Web site for complete dental hygiene information.
Wound Care

Keeping wounds clean and covered is crucial during an emergency. If you have open cuts or sores, keep them as clean as possible by washing well with soap and clean, safe water to control infection. If a wound develops redness, swelling, or drainage, seek immediate medical attention.

When providing first aid for a wound, clean hands can help prevent infection (see Handwashing on this page). Visit Emergency Wound Care After a Natural Disaster to find complete information on caring for wounds.

Healthcare professionals should visit Emergency Wound Management for Healthcare Professionals and Management of Vibrio vulnificus Wound Infections After a Disaster.

For complete details visit: 

Why Are Mold Test Kits Bad?

4/20/2022 (Permalink)

Mold removal can be an expensive bill that no homeowner wants to take on. If there’s a way to cut costs, many are tempted to do it, and that’s often where DIY mold testing comes in. But while test kits are long on promises, they’re usually short on delivery. If you’re considering buying one to test your home or business, read these reasons test kits are a waste of time and money.

What Are Mold Kits

While there are many brands and variations, DIY mold test kits are all essentially petri dishes you set out for a while to figure out if mold is present. They claim to work in as little as five minutes, and help you bypass the need for

  • mold inspection
  • air sampling
  • repeat appointment

While DIY mold test kits purport to save money, however, there pitfalls are numerous.

No Visual Inspection

A big part test kits leave out is the mold inspection – critical to mold remediation. By themselves, mold samples can provide wrong answers. Only a visual inspection by an experienced mold testing and removal pro can detect subtle signs of a true mold problem and even find its source.


Mold test kits are known for being inaccurate not only due to user error, but because mold is all around us. A handful of spores, however, doesn’t mean a true problem – but a test kit by itself doesn’t know that. The result can be detecting a mold “problem” that doesn’t really exist or isn’t where you think it is.

Shipping and Handling

DIY kits must be mailed in for lab analysis, a daunting process that can damage the sample. Humidity, volatile temperatures and even shipping lag time can contribute to false results.

While they purport to save you money, in the end, DIY mold kits can actually cost you big if a mold problem is allowed to get out of hand. Call a professional mold testing company instead to put a hold on your mold.

Wildfires Area?

4/20/2022 (Permalink)

No need to worry about area wildfires. If one is near your home, be sure to call SERVPRO of Fair Oaks / Folsom to clean up the smoke damage. 

Our Fire Damage Restoration Services

Every fire damage situation is a little different and requires a unique solution, but the general process stays the same. When various materials burn, the soot they create differs greatly and requires a specific cleaning procedure. The steps listed below illustrate our process for the “typical” fire damage restoration. Learn more about our fire damage restoration process.

  1. Emergency Contact
  2. Inspection and Fire Damage Assessment
  3. Immediate Board-Up and Roof Tarp Service (if needed)
  4. Water Removal and Drying (if water damage is present)
  5. Removal of Smoke and Soot from All Surfaces
  6. Cleaning and Repair
  7. Restoration

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – (916) 987-0400

If you need help with your fire emergency visit to find out how SERVPRO is able to help you.

How To Prepare For A Storm Emergency Kits

4/20/2022 (Permalink)

Storm season is coming. Even in Sacramento we can get some major storms. It makes sense to be prepared and keep your family sage. has a complete list of items you need in case of a major storm or disaster. 

Your Emergency Kit Should Include:

  • Flashlight and extra batteries
  • First aid kitand first aid reference material
  • Radio – wind-up or battery-operated, with extra batteries
  • Local maps
  • Water – One gallon per person per dayfor at least three days
  • Food – At least a three-day supplyof non-perishable food
  • Whistle, to signal for help
  • Dust mask, to help filter contaminated air
  • Moist toilettes, garbage bags and plastic ties, for personal sanitation
  • Wrench or pliers to turn off utilities
  • Can opener
  • Contact information for family and friends
  • ATM and credit cards
  • Cash and change
  • Prescriptions (enough for a week), along with a list of medications and dosages for each family member and the reason for use
  • Eye glasses, hearing aids, and other assistive devices (e.g. cane, walker, etc.)
  • Portable phone
  • Personal hygiene items (e.g. toothbrush, toilet paper, etc.)
  • Mylar blanket
  • Keys
  • Copies of important documents in a waterproof, portable container (e.g. photo ID, insurance cards and policies, bank account records, etc.)
  • Plastic sheeting and duct tape, to shelter-in-place
  • Infant formula and diapers
  • Sleeping bag or warm blanket for each person
  • Household chlorine bleach and medicine dropper. To use as a disinfectant, dilute nine parts water to one part bleach. Or in an emergency, you can use it to treat water by using 16 drops of regular household liquid bleach per gallon of water. Do not use scented, color safe or bleaches with added cleaners.
  • Matches in a waterproof container
  • Fire extinguisher
  • Mess kit, paper cups, plates, plastic utensils, paper towels
  • Pencil and paper
  • Books and activities for children
  • Written instructions for how to turn off electricity, gas, and water. Remember, you’ll need a professional to turn them back on.

For more information, visit

If you have suffered storm damage, be sure to call SERVPRO of Fair Oaks / Folsom at 916-987-0400. We are here to help 24/7. 

IICRC Creditals, What Are These?

3/9/2022 (Permalink)

SERVPRO of Fair Oaks / Folsom is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC has many tips and suggestions for consumers. Please consider the following information from the IICRC regarding fire and smoke restoration:

In the wake of a fire that has covered homes with smoke and ash, it’s important to begin clean up as soon as possible in order to prevent permanent damage or discoloration from soot residue. The IICRC provides the following tips for fire victims facing clean up:

  • Practice safety first. Use a dust mask (like painters use) and gloves as you work.
  • Ventilate the home. Place a box fan in an open window to draw the air and dust out.
  • Clean from top to bottom. Start with the ceilings, walls and fixtures, and work your way down to the contents of the room, then to the floor.
  • Vacuum floors and upholstery. Make sure your vacuum cleaner has a high efficiency filter. Otherwise, you risk blowing soot back into the air.
  • Some draperies, clothing and machine-washable items may be laundered. Use a mild alkaline cleaner to neutralize the acid in the soot. Fine clothing should be dry cleaned.
  • Most exterior walls (brick, stone, wood, paint, siding) and eaves can be cleaned by spraying with a detergent, agitating soot with a soft-bristled brush, pressure washing from bottom to top, then rinsing from top to bottom.
  • If the damage and residue are heavy, it may be best to hire a professional to thoroughly restore your home and belongings.
  • Check with your insurance company to see if smoke damage from outdoor sources is covered by your policy.
  • If the fire has warped or distorted the structure, consult a licensed general contractor.

Professional restoration technicians  know that damage increases and restoration costs escalate the longer neutralization, corrosion control and cleaning is delayed. When homeowners prolong the restoration of their home, they extend the effects brought on by the smoke exposure. The following is a timeline of the effects of fire and smoke on a home.

For more details, visit 

Need a professional? Call SERVPRO of Fair Oaks / Folsom at 916-987-0400 today. We are here to help 24/7. 

Be Prepared For The House Fire

3/9/2022 (Permalink)

The American Red Cross has gone to great lengths on their web page providing tips and suggestions on home fire prevention. 

The 7 Ways to Prepare for a Home Fire

  1. Install the right number of smoke alarms. Test them once a month and replace the batteries at least once a year.

  2. Teach children what smoke alarms sound like and what to do when they hear one.

  3. Ensure that all household members know two ways to escape from every room of your home and know the family meeting spot outside of your home.

  4. Establish a family emergency communications plan and ensure that all household members know who to contact if they cannot find one another.

  5. Practice escaping from your home at least twice a year. Press the smoke alarm test button or yell “Fire“ to alert everyone that they must get out.

  6. Make sure everyone knows how to call 9-1-1.

  7. Teach household members to STOP, DROP and ROLL if their clothes should catch on fire.

For more details visit:

If your family has just suffered a home fire, please call SERVPRO of Fair Oaks / Folsom at 916-987-0400. We are here to help you 24/7.

With A Storm Get A Sandbag

3/9/2022 (Permalink)

Major storms are hitting California. Sandbags can help keep floodwaters out of your home and property.

However, do you know how to correctly fill a sandbag? The recent storms in Northern California have many scrambling to get the sandbags ready. Watch this quick video from for tips and suggestions.

Preparing for a large storm is important. However, if your home has already been damaged by floods or other water, please contact SERVPRO of Fair Oaks / Folsom at 916-987-0400.  Our service teams are on call and ready to help you in your time of need 24 hours a day and 7 days a week. 

Remember, you can always follow SERVPRO of Fair Oaks / Folsom online at for up to date information.