Recent Posts

Creating a Fire Escape Plan at an Office

12/16/2019 (Permalink)

Three Suggestions for Creating an Emergency Escape Plan

A fire at a commercial building in Fair Oaks / Folsom can be devastating for a business, and it is critical to be prepared in the event of an emergency. This is especially true if a blaze occurs during hours when employees are working, and it is incredibly important for a business to have a fire escape plan in place. Here are three suggestions for creating an emergency escape plan to evacuate an office building fire safely.

1. Create and Communicate a Plan With Employees

Creating a solid fire escape plan and communicating the strategy with employees is critical. In order to do this, a building owner may examine the office building and share information about all the building exits with workers. Knowing where individuals must go for safety is vital. Holding regular meetings and scheduling fire drills to familiarize employees with the location of the exits may be helpful. Discussing an emergency plan and practicing fire drills may also help to alleviate panic during an emergency, because workers will be more prepared, and they will know what to do and where to go in order to escape.

2. Provide Fire Educational Resources for Workers

In addition to exercising fire safety drills, it may be beneficial to provide employees with information about fire safety tips. This material might include educational resources about how to escape a room that is consumed with smoke from a fire by getting as low to the floor as possible, for instance. The more education that workers have regarding the evacuation of a burning structure, the better.

3. Have Safety Measures in Place at the Office

Items such as fire extinguishers and escape ladders may be life-saving objects in an emergency. It may be a good idea to consider placing these and other fire safety items in an office and alerting employees of where they are located.


The safety of employees is crucial and having a fire escape plan at an office can save lives. If fire damage does occur to the building, fire restoration professionals can help. So long as workers are safe, everything else can be repaired - “Like it never even happened.”

How to Protect Your Pets From a Fire

12/13/2019 (Permalink)

Approximately 500,000 pets are affected by fires every year, according to the United States Fire Administration. Promote the safety of the people and animals in your home in the event of a fire emergency by planning ahead. From preventative caution to making an evacuation plan that includes pet safety, here are three pet preparation steps you can take today.

3 Steps to Protect Pets From a Fire

  1. Avoid open flames. Cats or dogs may knock candles over or singe their tails in open flames. Try a flameless candle alternative instead. You should also consider the risk posed by knobs on a gas stove. If you leave your pets unconfined at home while you are away, you may want to block the kitchen entrance or install protective covers to prevent pets from accidentally turning on the gas. 
  1. Include pets in fire safety and evacuation plans. Prepare to safely evacuate pets along with the rest of your family in a fire emergency. Obtain and put up a front window cling to inform firefighters of the number and types of pets living in your home.
  1. Gather pet records and supplies in a fire box. Store this box near an exterior door so that you can quickly grab all of these items during an evacuation. Make sure to include ownership and vaccination records as well as spare collars and leashes in case you need to control or restrain a frightened pet.

These simple steps can help you prevent fires and promote pet safety in the event of a fire emergency. You may also want to keep other home ownership or insurance records in a place where you can also easily find and take them in the event of an evacuation. Depending on the extent of a fire, you may also want to keep the number of a certified residential fire damage restoration company in Fair Oaks / Folsom, with these records.

Using Ozone To Remove Odors

12/13/2019 (Permalink)

When your home catches fire, the first thing you want to do is get the major damage repaired. Fire cleanup isn't complete, however, until you also rid your home of the lingering smell of smoke that the fire left behind, and it usually takes more than just cleaning the surfaces that were affected. If you are looking for home deodorization in Fair Oaks / Folsom, consider a company that uses ozone machines to combat odors.

When Is Ozone Used?

Any time there is a foul odor in your home after a fire, smoke cleanup professionals can use ozone to get rid of it. Such a smell can be caused by several things:

  • Home fire
  • Cigarette smoke
  • Malfunctioning fireplace

Ozone works by attaching to the smoke molecules. This attachment causes a chemical reaction that neutralizes the smell and thus freshens the air.

What Does the Process Involve?

The technicians who perform the ozone treatment will likely want to explain the process to you so that you know what to expect. Because ozone is not something you ever want to breathe, your home must be vacant before the home deodorization treatment can begin. Fortunately, the process should only take a few hours, and then you and your family will be able to return.
Before the machine starts producing ozone, the affected area must be sealed. This keeps the ozone molecules concentrated in the area and allows them to work on the odor. Once the seal is in place, the machine is turned on. After a few hours, the area must be aired out before your home is ready to be inhabited again.
You don't have to settle for stale odors in your home after fire damage is cleaned and your property restored. If you need home deodorization, an ozone treatment may be your best bet. It only takes a few hours, and it leaves your home smoke-free.

Why You Need a SERVPRO Professional

12/12/2019 (Permalink)

Have you had damage happen in your home from water, fire, or mold? If any of these damages have occurred in your house, you need to get the damage cleaned up and your home restored as quickly as possible. You don’t want to try to do this big job on your own if you have no experience with it, and that is when you want to call in the professionals such as, SERVPRO of Fair Oaks / Folsom.

SERVPRO professionals have the experience and knowledge to make sure that a big cleanup and restoration job is done correctly and in a timely manner. Damage from water, fire, or mold can cause a lot of damage and the damage won’t just be in places where you can see them.

There will be damage in areas where most people won’t think to look such as, under the floorboards, or behind walls. The professionals know exactly where the damage is going to be and will ensure that it is all cleaned up and your home is restored to the condition it was before the damage happened before they leave your house.

SERVPRO has the right equipment to do cleanup and restoration correctly for you. If you tried to get all the same equipment they have, it would cost you a lot of money you more than likely can’t afford. SERVPRO of Fair Oaks / Folsom will use their equipment and cleaning products to get the job done right and it will cost you a price that is affordable for you and that you don’t have any problems paying to get the job done right.

SERVPRO is going to be able to get the cleanup and restoration done in a timely manner so that you and your family are not inconvenienced for a long time. They will make sure your home is safe for your whole family to be in within a very short time, which is a huge benefit for you.

If you’re dealing with water, fire, or mold damage in your home don’t hesitate to give us a call SERVPRO of Fair Oaks / Folsom 916-987-0400. We’re available 24 hours a day, 7 days a week.

Why Many Insurance Agents And Adjusters Use SERVPRO

12/10/2019 (Permalink)

SERVPRO of Fair Oaks / Folsom has worked with many insurance agents and claim adjusters. We understand your situation. As an agent or adjuster, you have a responsibility to keep claim costs down while providing the best services possible for your clients. Here are a few reasons we’re trusted by so many insurance agents and adjusters:

Fast Emergency Response
Restoring commercial or residential property is the first priority at SERVPRO of Fair Oaks / Folsom. Your insurance client will appreciate our immediate response and you will know we’re doing everything we can to limit the damage and the costs.

Pretesting Reduces Claims Expense
Like insurance agents and claim adjusters, we know restoring property is less expensive than replacing property. Our goal is always to restore whenever possible and replace only when necessary. That’s why SERVPRO of Fair Oaks / Folsom performs pretesting on every loss so we can determine restorability.

Claims Inventory Service
SERVPRO of Fair Oaks / Folsom can provide insurance agents and claim adjusters with an itemized loss inventory. We give you an Excel formatted report and pictures of important items. Your work is made simpler and clearer because we provide you with a complete and accurate picture of the incident.

Electronic Claims Information
Our corporate Claims Information Center provides the fast, accurate information you need to make sound decisions, including:
•    A complete electronic job file (by email or on paper)
o    First notice of loss
o    Detailed estimate
o    Digital loss photos
o    Scanned forms and paperwork
•    Informative reports (including job cost data) to improve results 
•    Performance comparison to industry standard

Serving Adjusters and Your Clients

A SERVPRO of Fair Oaks / Folsom professional's job is to reassure your clients, perform quality service, and report to you quickly. We know your job is to interpret the policy and adjust the claim. We don’t want you to have to deal with problems from vendors. Working with you, we strive to save you time so you can focus on priority files, while having complete control of every loss you’re assigned. We offer you 24-hour emergency response, damage mitigation, loss assessment, and an electronic file within hours. SERVPRO of Fair Oaks / Folsom documented, measured performance increases value for you, your agency, your managers, and your clients.

Hard-earned results have made SERVPRO leaders in the fire and water cleanup and restoration industry. The SERVPRO System is geared to achieve customer satisfaction and mitigation results, adding to your competitive advantage. 

Winter Weather Tips

12/6/2019 (Permalink)

Don't we all wish winter just means snow days where we get to stay home and lounge all day in our pajamas, watch movies, and play in the snow?

Too bad that's not reality.

Winter storms can bring all sorts of issues for your home or business, so we have compiled some tips to counter those issues:

Tips for Preparing Your Home for Winter Weather

  • Keep cabinet doors open during cold spells. This allows warm air to circulate around pipes.
  • Keep a slow trickle of water flowing through faucets, especially if the pipes for faucets run through unheated or un-insulated areas of your home.
  • Consider shutting off outdoor faucets. Find the shut-off valve in the basement or crawl space and turn it to "off."
  • If you follow the previous step, then open the outdoor faucet to help ensure it drains completely and the inner valve is shut off.
  • Ensure gutters are clean and secure. Leaves and debris accumulate, causing a damming effect on gutters, which could lead to roof problems and water damage.
  • Proper maintenance of your furnace can help reduce the risk of puffbacks.

Winter Storms Can Cause a Lot of Damage

12/5/2019 (Permalink)

It is always best to be prepared for winter storms in advance in order to protect your home, business and your family. In addition to snow accumulation, winter storms can bring along conditions that can affect your home on the inside and outside. When you know what type of damage can be caused by snow storms, it’s easier to find its effects and get them fixed as soon as possible. Even after snowfall, winter storms can bring and cause other challenges. Here are some possible types of Storm Damage from winter storms.

1. Strong winds may loosen roof shingles.

2. Strong winds might also pick up rocks or other small items and throw them against your siding or windows.

3. Snow or ice could sneak inside holes in your foundation, roof, siding etc.

4. If trees, especially large ones are growing close by to your home, tree branches could fall onto your roof during a storm or scrape against your homes siding. If those trees are older or if the melting snow saturates the ground enough, it can also cause trees to fall onto your home.

5. Ice dams may block water from going down gutters, and force water to go under shingles instead. They can also cause your gutters to collapse.

6. Heavy snows can cause your roof to collapse.

If a winter storm does leave a mark on your home, we recommend you take action immediately. It is wise to address storm damage issues while they are relatively small in order to prevent them from getting worse in the next storm. Small or big, at SERVPRO of Fair Oaks / Folsom we are here for you should your home or office experience storm damage. We are available to assist 24/7 365 days a year. Just give us a call at 916-987-0400. 

Things to Know About Smoke Damage

12/4/2019 (Permalink)

When the firefighters leave, it may seem like the danger has passed and the home is safe from further destruction.  While fire may be the immediate danger, once it is gone, what it leaves behind will continue to affect the house. Ash and smoke will cause extensive corrosion, etching and discoloration not to mention powerful lingering odors. The only way to properly clean smoke and fire damage is to be extremely thorough. This entire process is very detailed. Ash residue is easily disturbed and can spread through the building with ease, causing nearly everything to need restoration.           

1. Smoke Migrates to Cooler Areas: The behavior of smoke during a fire is largely dependent on temperature. Smoke is typically hot and migrates to cooler regions of your home. Unfortunately, the cooler regions of your home are often hard to reach places, like cabinets and the underside of furniture. This makes the cleaning process much more difficult and is one of the major consequence of smoke damage. 

2. Smoke Uses Plumbing to Migrate Through Your House: Smoke naturally travels through plumbing systems, using holes around pipes to travel from floor to floor. This is the best way for smoke to travel throughout homes and buildings and cause further damage. Vents and plumbing systems are cleaned and often replaced if smoke damage is great enough. 

3. Wet, Smoldering Fires Produce the Most Damaging Smoke: The type of fire and the type of smoke produced by the fire make a huge difference when it comes to cleaning smoke damage. Wet, smoldering fires produce highly volatile and noxious smoke, the effects of which can persist for years if not cleaned properly.  

4. High Temperature Fires Produce Easier to Clean Smoke Damage: Contrary to what you might believe, high temperature fires tend to be less damaging than smoldering fires. That is because they burn very quickly and produce a different type of smoke that contains less damaging soot. As a result, even though the high temperature fire may seem like it would produce more damage, you may just get lucky. 

5. A Very Damaging Component of Smoke is Invisible: While the billowing clouds of dark smoke may seem the likely culprit, it’s the invisible protein residues of smoke that can also cause server damage. These residues can break down metal, wood, paint, and even porcelain, and their highly volatile chemical make-up allows them to penetrate deep into almost any substance while remaining totally invisible. Beware of this invisible enemy!

6. Smoke Damage Can destroy Metal and Wood Items: You might think that hearty substance like wood and metal would not be affected by smoke as much as upholstery and textiles. You’d be wrong. The noxious protein residues in smoke can break down brass, copper, wood, and even stone, causing them to decay at an ultra rapid rate. Be sure to let a professional know about the exposure of wood and metal items to smoke and the duration of the exposure. 

7. The Number 1 Rule to Prevent Lasting Smoke Damage: Get Air Moving: If you want to get a head start on cleaning up your home after smoke damage, follow the cardinal rule. Get air moving.  Use fans and open windows to keep air circulating throughout your home. This will prevent any remaining smoke residues from penetrating even deeper into your house and property.

SERVPRO Can Handle Any Size Fire Damage in Your Fair Oaks Home

12/3/2019 (Permalink)

Fires that do not do much in the way of actual fire damage may seem like something a homeowner could take care of on their own, but they should not. The reason has nothing to do with the water cleanup, but rather the smoke and soot that permeated porous materials and left an odor and a residue that cannot be just wiped away. 
 
When SERVPRO tackles the odor left behind from fire damage in your home, we first determine if there is any residual moisture left in building materials or possessions and ensure the area is thoroughly dried using our specialized techniques. Then our certified technicians access how much the odor has spread and implement measures to contain the smell and particles from any further spreading by setting up containment around the area. 
 
SERVPRO Odor Control Technicians are specialists in eliminating offensive odors and have many resources to attacking stubborn scents left behind by a fire. Our technicians perform a complete wipedown of affected areas using professional grade cleaners with both wet and dry sponges as determined by the type of residue. We often use HEPA filtered air scrubbers with an additional activated charcoal filter can capture odor-causing particles as small as 0.3microns. 
 
If the smell left behind proves stubborn, thermal fogging a very effective method we utilize to eliminate unpleasant scents. The thermal fogger delivers a solvent-based deodorizer that is heated and the dry fog acts in the same manner as smoke from a fire. The vaporized solution permeates and neutralizes foul odors in porous items and building materials leaving no trace of smoke odors. 
 
Foul odors do not have to be a reminder of fire damage in your home. Call SERVPRO of Fair Oaks / Folsom at 916-987-0400 and talk to one of our certified technicians. We are available 24/7 to come to your house and eliminate unpleasant odors leaving your home without a trace of smoke odor "Like it never even happened." 

How Professionals Deal with Category 2 Water Loss

12/2/2019 (Permalink)

Water damage and a flooded home is one of the most challenging emergencies that home owners are forced to address. When flood damage has occurred, it is advisable to involve professionals in the water cleanup and restoration process because there is usually a risk of injury associated with the mitigation process. Other risks include compromising the strength of the building if the drying process is not handled properly and losses that will be incurred a few months down the line trying to deal with emergent issues such as mold growth after there has been water in home. When the flood damage is caused by a pipe break of a supply line break, mitigation is typically simple, however, when it is cause by sewer lines, the risk increases further. Here are a few things you should understand about Category 2 water damage and the mitigation process.

Category 2 water loss is also known as gray water in homes. It is water which contains a certain level of the chemical, physical or biological containment. This water in home can cause problems such as physical discomfort on the skin and sickness when one is exposed to it, or when consumed. The common sources of this type of water include toilet bowls containing urine, water from dishwashers, and flood damage from the failure of sump pumps. Water cleanup professionals always recommended that everyone inside a flooded home with Category 2 water loss to leave immediately and a company to be called in to resolve the matter.

Procedures that are followed in water damage restoration

As mentioned, you need to contact professionals as soon as you notice there is flood damage of any kind in the building that you occupy. The first thing to do when they arrive is getting the proper work contracts and authorizations to handle the process. The restoration company will get to work on the flooded home as soon as you give the green light. The experts first survey the building and identify any safety hazards present. These include things like electrical wires that could be hanging in the water, dry walls that have become loose and related issues. The flooded home restoration company will then try to locate the source of the water loss and start the water cleanup process. Common sources are a pipe break or a supply line break.

When the pipe break, supply line break or other source of water in home or water in business has been located, the restoration company does their best to protect your furniture by blocking. If there are small items, they will be moved out of the affected region. If the water got to surfaces which are carpeted, the restoration company uses a sub-surface extraction tool for water cleanup. Other tools that the water damage restoration companies use for the suction work include vacuums and special suction and water extraction pumps.

The drying part of the flooded home follows. To achieve the desired drying effect, all the dehumidifiers are turned on and left on until a new dew point temperature is reached. Experts are cautious about the drying process because when done improperly, issues such as mold will result later. After the drying, a biocide will be applied to all the affected surfaces to eliminate or retard the growth of all types of microbial life. If there are any structures which are non-dryable and they got wet during the damage, the water damage restoration company will remove and replace them.

Other measures that are taken by mitigation companies include installation of air movers and use of deodorizers to deal with the smell that is left behind by dirty water in business. The restoration process will be the last, where the water damage restoration company repaints any surface ruined in the restoration process, the replace the old carpets with new ones and replace dry walls. Issues such as a pipe break or a supply line break will also be repaired or replaced. As long as you have professionals working with you to remove contaminated water in business, the mitigation will be easy and hazard free.