Recent Posts

Free Emergency Readiness Plan

9/15/2020 (Permalink)

Would you be ready if an emergency struck your business today? It’s estimated that up to 50% of businesses that close due to a disaster never reopen. By preparing now, you demonstrate excellence in readiness planning by compiling a comprehensive information resource to use in case of a disaster.  Having a timely response in a crisis can minimize business interruption and associated lost revenue.

By developing a SERVPRO Emergency Ready Profile for your business, you can help minimize the amount of time your business is inactive by having an immediate plan of action. Knowing what to do, who to call and what to expect in advance is the key to timely mitigation. Timely mitigation minimizes the affects of water and fire damage allowing your property and business to be restored at an advanced rate lessening downtime.  

This profile takes us about an hour to complete including detailed photographs of water shut offs, gas mains, building accessibility and with just a few simple questions we need you to answer including, building contact, maintenance personnel, plumber,  HVAC, phone company, etc.

This profile is also accessible through your cell phone using a mobile application. 

SERVPRO Provides:

  • A no cost assessment of your facility.
  • A concise profile document that contains only the critical information needed in the event of an emergency.
  • A guide to help you get back into your building following a disaster.
  • Identification of the line of command for authorizing work to begin.
  • Facility details such as shut off valve locations, priority areas and priority contact information.

To get an emergency readiness plan for your business today, call SERVPRO of Elk Grove / Laguna at 916-525-1241. 

Some Moldy Facts

9/15/2020 (Permalink)

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – SERVPRO Elk Grove / Laguna 916-525-1241

Understanding the Timeline of Water Damage

9/15/2020 (Permalink)

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Elk Grove / Laguna provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Elk Grove / Laguna arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 SERVPRO Elk Grove / Laguna  916-525-1241

Here is a Typical Timeline for Water Damage

Within Minutes:

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

 More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Elk Grove / Laguna

SERVPRO of Elk Grove / Laguna specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Follow us on Facebook 

https://www.facebook.com/SERVPROelkgrovelaguna/ and online http://www.SERVPROelkgrovelaguna.com.

Restoring your Commercial Property

9/3/2020 (Permalink)

Flooding and water damage events at Folsom commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Fair Oaks / Folsom 
SERVPRO of Fair Oaks / Folsom specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Follow us on Facebook
https://www.facebook.com/SERVPROfairoaksfolsom/ 
and online 
http://www.SERVPROfairoaksfolsom.com.

Listen to what our customers have said: http://www.SERVPROfairoaksfolsom.com/testimonials

Need help today? Call us at 916-987-0400. 

#SERVPROFairOaksFolsom #SERVPRO

Testing Your Business System for Commercial Disaster

9/3/2020 (Permalink)

Disasters can wreck havocs on our homes and businesses. Testing your business system can ensure you are ready for a disaster large or small. On Preparemybusiness.org you can find suggestions and details around business continuity planning.

Testing is a critical component of business continuity planning. If your systems went down, how long would it take to get them up and running again, and what would be required to achieve that goal? Where are the gaps in your recovery plan and how can you close those gaps before a disaster strikes?

Testing your continuity plan is the best way to ensure that your business will remain in operation no matter what, or that it can be quickly restored under any circumstances. For many companies, testing is necessary for meeting compliance requirements. 

Through testing, you will reduce both recovery time and risks, ultimately protecting your business and the employees and customers who rely on you. 

What to test?

You should test all critical functions, particularly those that would be most vulnerable during an attack or disaster. This includes servers, PCs/workstations, network/Internet, building security, phones/communications, supply chain, workflow/staff procedures. Some managers phase their testing procedures, for instance, running a data recovery test one month and network/Internet recovery another month.

Where to test?

Testing can be done in one of three places: at your facility, at your backup center, or at an offsite testing site. You can choose to do a table-top-meeting-style run through or a full-scale hands-on test, using canned or live data. 

How often to test?

We recommend that you do a full-scale test annually for a wide range of critical functions, including electricity, water, gas, facilities/spacing, staffing, technology, telecommunications and more. A full-scale test will help ensure that your business not only survive but thrive in any unexpected situation.

Who should participate?

A testing team should include all the people on your disaster recovery team or who are in charge of critical areas within the company. These should include, but not be limited to Facilities manager, IT tech, HR manager, senior management, brand management, third-party support and a sampling of critical clients. 

Recovering from a disaster, call SERVPRO of Fair Oaks / Folsom at 916-987-0400 24 hours a day, 7 days a week. We are here to help.

For more details about preparing your business, visit: http://www.preparemybusiness.org.

Follow us on Facebook
https://www.facebook.com/SERVPROfairoaksfolsom/ 
and online http://www.SERVPROfairoaksfolsom.com.

Listen to what our customers have said: http://www.SERVPROfairoaksfolsom.com/testimonials

Storm Emergency Kit

9/3/2020 (Permalink)

Storm season is coming. Even in Sacramento we can get some major storms. It makes sense to be prepared and keep your family sage. 

SacramentoReady.org has a complete list of items you need in case of a major storm or disaster. 

Your Emergency Kit Should Include:

  • Flashlight and extra batteries
  • First aid kit and first aid reference material
  • Radio – wind-up or battery-operated, with extra batteries
  • Local maps
  • Water – One gallon per person per day for at least three days
  • Food – At least a three-day supply of non-perishable food
  • Whistle, to signal for help
  • Dust mask, to help filter contaminated air
  • Moist toilettes, garbage bags and plastic ties, for personal sanitation
  • Wrench or pliers to turn off utilities
  • Can opener
  • Contact information for family and friends
  • ATM and credit cards
  • Cash and change
  • Prescriptions (enough for a week), along with a list of medications and dosages for each family member and the reason for use
  • Eye glasses, hearing aids, and other assistive devices (e.g. cane, walker, etc.)
  • Portable phone
  • Personal hygiene items (e.g. toothbrush, toilet paper, etc.)
  • Mylar blanket
  • Keys
  • Copies of important documents in a waterproof, portable container (e.g. photo ID, insurance cards and policies, bank account records, etc.)
  • Plastic sheeting and duct tape, to shelter-in-place
  • Infant formula and diapers
  • Sleeping bag or warm blanket for each person
  • Household chlorine bleach and medicine dropper. To use as a disinfectant, dilute nine parts water to one part bleach. Or in an emergency, you can use it to treat water by using 16 drops of regular household liquid bleach per gallon of water. Do not use scented, color safe or bleaches with added cleaners.
  • Matches in a waterproof container
  • Fire extinguisher
  • Mess kit, paper cups, plates, plastic utensils, paper towels
  • Pencil and paper
  • Books and activities for children
  • Written instructions for how to turn off electricity, gas, and water. Remember, you’ll need a professional to turn them back on.

For more information, visit http://www.sacramentoready.org/Prepare/Pages/Emergency-Kit.aspx

If you have suffered storm damage, be sure to call SERVPRO of Fair Oaks / Folsom at 916-987-0400. We are here to help 24/7. 

Need help after a major storm? Call SERVPRO of Fair Oaks / Folsom at 916-987-0400. We are here to help 24/7!

If you need help with your emergency visit: http://www.SERVPROfairoaksfolsom.com/

If you have a water or fire emergency be sure to call SERVPRO of Fair Oaks/Folsom at 916-525-1241 so we can help you today!

You can follow us on Facebook: https://www.facebook.com/SERVPROfairoaksfolsom

Fire Safety for Kids

8/25/2020 (Permalink)

Fire Safety Keep your family protected

A home fire is a devastating event, and one that you never count on happening. Your children are most at risk when this disaster occurs. In fact, children under five are twice as likely as other people to die in a home fire. Tragically, many home fires are started by children playing with dangerous household items – especially lighters and matches. Taking sensible precautions in the home and teaching your child how to escape from a fire can help your family avoid this type of heartbreak.            

Prevent Your Child from Starting Fires

The U.S. Fire Administration estimates that 300 people are killed and $280 million in property is destroyed each year as the result of children playing with fire.

  • Keep matches, lighters and other ignitable substances in a secured location out of your child’s reach. Only use lighters with child-resistant features.
  • Invest in flameless candles. These candles contain a light bulb rather than an open flame, and take the danger out of your child knocking over a candle.

Help Your Child Survive a Fire

  • Install smoke alarms on every level of your home, inside bedrooms and outside sleeping areas. 
  • Once a month check whether each alarm in the home is working properly by pushing the test button. 
  • Replace batteries in smoke alarms at least once a year. Immediately install a new battery if an alarm chirps, warning the battery is low.
  • Teach your children what smoke alarms sound like and what to do when they hear one.
  • Ensure that all household members know two ways to escape from every room of your home, and where to meet up outside..
  • Practice your fire escape plan at least twice a year and at different times of the day. Practice waking up to smoke alarms, low crawling and meeting outside. Make sure everyone knows how to call 9-1-1.
  • Emphasize “get out, stay out.” Only professional firefighters should enter a building that is on fire—even if other family members, pets or prized possessions are inside.
  • Use quick-release devices on barred windows and doors. Security bars without release devices can trap you in a deadly fire. If you have security bars on your windows, be sure one window in each sleeping room has a release device.
  • Consider getting escape ladders for sleeping areas on the second or third floor. Learn how to use them, and store them near the windows. 
  • Teach household members to STOP, DROP and ROLL if their clothes should catch on fire.

Pet Fire Safety

8/25/2020 (Permalink)

Pet Fire Safety Protect you and your pets


Home fires are the most common disaster that the American Red Cross responds to – and also the most preventable.

  • The best way to protect your pets from the effects of a fire is to include them in your family plan. This includes having their own disaster supplies kit as well as arranging in advance for a safe place for them to stay if you need to leave your home.
  • When you practice your escape plan, practice taking your pets with you. Train them to come to you when you call.
  • In the event of a disaster, if you must evacuate, the most important thing you can do to protect your pets is to evacuate them, too. But remember: never delay escape or endanger yourself or family to rescue a family pet.
Prevent Your Pets from Starting Fires

The National Fire Protection Association estimates that nearly 1,000 home fires each year are accidentally started by the homeowners' pets. The American Kennel Club and ADT Security Services have joined forces to provide the following tips:

  • Extinguish Open Flames - Pets are generally curious and will investigate cooking appliances, candles, or even a fire in your fireplace. Ensure your pet is not left unattended around an open flame and make sure to thoroughly extinguish any open flame before leaving your home.
  • Remove Stove Knobs - Be sure to remove stove knobs or protect them with covers before leaving the house - a stove or cook top is the number one piece of equipment involved in your pet starting a fire.
  • Invest in Flameless Candles - These candles contain a light bulb rather than an open flame, and take the danger out of your pet knocking over a candle. Cats are notorious for starting fires when their tails turn over lit candles.
  • Secure Young Pets - keep them confined away from potential fire-starting hazards when you are away from home such as in crates or behind baby gates in secure areas.
Help Firefighters Help Your Pets
  • Keep pets near entrances when away from home. Keep collars on pets and leashes at the ready in case firefighters need to rescue your pet. When leaving pets home alone, keep them in areas or rooms near entrances where firefighters can easily find them.
  • Affix a pet alert window cling and write down the number of pets inside your house and attach the static cling to a front window. This critical information saves rescuers time when locating your pets. Make sure to keep the number of pets listed on them updated.

Restoration Process After a Fire in 5 Steps

8/4/2020 (Permalink)

Large Garage Photos Fire Swept through the entire area, leaving everything covered in smoke and soot.

We pride ourselves on being quick and reliable during unexpected events like fires. Our restoration process may seem intense, but we've decided to break it down for you in 5 simple steps...

1. Inspection and Assessment

The company will send out a team of professional inspectors to determine the best course of action. They then will figure out what tools they'll need to get the job done. During the fire cleanup process, they will determine if pipes and wiring have been impacted, the extent of smoke damage and any hazardous conditions.

2. Board-Up and Tarping

Boards and tarps provide an excellent barrier to elements and possible thieves. The immediate priority after a fire is to prevent any further damage. 

3. Water Removal and Drying 

Equipment like fans and negative pressure devices speed up this step. Dehumidifiers are used to get the moisture out of walls and floors as quickly as possible.

4. Soot and Smoke Cleaning

This step takes specialized equipment and techniques that experienced fire cleanup personnel have to complete the job. 

5. Cleaning and Sanitizing

All exposed surfaces and personal belongings will be restored or replaced during the final cleanup process. Air scrubbers and fogging devices may also be used.

Call us at (916) 525 -1241 with any questions concerning our fire cleanup process!

COVID-19 Cleaning Procedures

7/20/2020 (Permalink)

Cleaning with Care Protecting you and your business

COVID-19 has hit multiple businesses in many different ways. Some are slowly beginning to re-open, while others have closed their doors for good. Here at SERVPRO of Fair Oaks/Folsom, we are committed to getting your business as clean as possible. The first step to keeping you safe, is to keep our workers safe as well. Before we clean your infected or possibly infected area, we ensure that each of workers are wearing the following:

-Facial protection (at minimum a N-95 respirator)

-Nitrile gloves

-Protective eye wear

After we are properly equipped with the required gear, we move on to the next step, the cleaning process. When dealing with a virus like COVID-19, it is crucial to pay extra attention and be thorough with our procedures. 

Some materials cannot be cleaned with detergent and water without being damaged. Cleaning methods typically used on water sensitive materials such as vacuuming or dry sponging would not be capable of removing enough soil and residue to be effective. Carpets can be sanitized with SERVPROXIDE, and other porous materials like rugs, upholstered items, and draperies can be wet cleaned using a Hot Water Extraction and rinse method. 

ServpOXIDE is a hospital-grade disinfectant that has demonstrated effectiveness against similar viruses like SARS-CoV-2. It is EPA-approved, and proper PPE use is of the utmost importance. 

All tools and supplies are properly cleaned and disinfected to ensure there is no potential contamination to other parts of the structure. 

We want your business to be back on its feet in no time, trust us with your cleaning precaution needs. Please call us at (916) 987-0400 to answer any of your COVID-19 cleaning related questions.