Smoke damage from a wildfire
This customer and their home survived a devastating wildfire. The wildfire burned hundreds of homes in the area and burned right up to their fence. Even though the customer had their doors and windows closed when they were forced to evacuate, the heavy amounts of soot entered their home and covered most areas with a fine grayish-tan soot. The highly trained crews at SERVPRO knew to be extremely delicate in a sensitive situation such as this and paid close attention to every little detail the customer wanted them to address. In the end, the customers' home was cleaner than it was before the devastating wildfire and stated they were extremely impressed and appreciated the team's high level of professionalism.